Shipping Policy

We ship to Australia wide, ensuring your MagEase products reach your doorstep promptly. Once your order is placed successfully, our dedicated team will carefully prepare and pack your items with care within 72 hours.

Upon completion, you will receive a confirmation email with a tracking number. Please be patient if you don't see immediate tracking updates; sometimes it takes a while for the system to update.

For delivery times within Australia: 2 - 8 business days

For International orders: Please contact us prior to placing an order.

Note that these estimates exclude potential customs delays. Due to ongoing global challenges, some regions may experience additional delays. Your patience is appreciated as we strive to fulfill orders promptly.

It's important to understand that we are not responsible for stolen, lost, damaged, or misdelivered packages. Refunds related to such incidents are at our discretion. In the case of delivery issues indicated by tracking information, our options may be limited, but we will assist in initiating claims with the courier company. Your satisfaction is our priority, and we appreciate your understanding during these processes.